After receiving repeated messages from Carbonite support that a refund was not possible I took my case to the BBB to file a formal complaint. (note to self, be cautious in the future of companies that don’t offer 100% customer satisfaction guarantee) With the last few e-mails from Carbonite support being totaly unreadable I just had [...]
Closure on Carbonite – How to get a Refund
June 25th, 2009 § 9 comments § permalink
Carbonite – Not Ready for the Real World
June 18th, 2009 § 25 comments § permalink
A few months ago I decided that I needed to add an offsite option to my backup plan (I use the amazing CrashPlan+ to backup everything to my home server but what if my server gets stolen or bursts into fire?). To solve my problems I went looking for an offsite “in the cloud” backup solution. [...]
Something new
June 15th, 2009 § 0 comments § permalink
Ok. Sorry for not posting this sooner, but not too long ago I was moving to California. But as we know, the only constant in the universe is change and my plans changed. I’m still in Atlanta, and i’m working on something. Something new. Something wonderful. Oh my god, it’s full of stars. Sorry, got [...]
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